Background
> Major shutdown on a large refinery.
> The customer required a bespoke sales & rental temporary power solution to satisfy the end user.
> Working with the engineering team closely to provide the solution effectively.
Solution
> The initial conversation were between IDE sales and customer project engineers. Further meetings were held between IDE operations team & project engineers. Commercials were discussed & agreed from a project perspective.
> They purchased 4 x 3200A In line Protection units from IDE.
> Delivered in 4 weeks from the date of purchase.
> They rented a significant amount of distribution boards and cables as ‘top up’ solution to their project.
> End goal was to meet the end users expectations & deliver a solution that exceeded customer expectations.